Orders are processed Monday through Friday but are not processed or shipped on Saturdays, Sundays or holidays. Please note that orders received over the weekend and on holidays will be processed the following business day.

Please allow 2-3 business days for order processing for in-stock, non-pre-order items. Same day shipping does not mean same day delivery. We make the order available to the carrier on that or the next day and from there the carrier’s shipping time lines and delivery commitments rule. Once your package is in transit, please note that your order may be delayed due to inclement weather occurring along the shipment route, regardless of shipment method.

We are not responsible for these delays.

Please note that processing time does not allow for any issues that may occur during payment authorization. We will notify you if any item cannot be shipped within 30 days and you will be given the option to cancel your order.

DELIVERY TIME
*PLEASE, BE AWARE THAT DUE TO THE ONGOING COVID-19 PANDEMIC ALL ORDERS MAY BE SUBJECT TO AN ADDITIONAL DELAY UP TO 20 BUSINESS DAYS.

EXPRESS DELIVERY (WITH TRACKING)
Italy — 2/5 business days.
Europe & UK — 5/7 business days.
Rest Of The World —  5/7 business days.

EXPRESS DELIVERY (WITH TRACKING)
Italy — 5/7 business days.
Europe & UK — 7/15 business days.
Rest Of The World —  25/35 business days.

PRE-SALES / PRE-ORDERS
Please make sure always to check out the date of the shipping start day on each product page. If an item is listed as pre-sale/pre-order we will write a ‘shipping start day’ in the description box.